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Parcel Carrier Company


Case study

Challenges

No visibility and control of operations across all branches

  • resulting in delay in delivery to customer
  • Resulting in delay in invoicing customers

No systematic way of defining customer contracts and billing customer based on actual shipment  resulting in errors in invoice being sent to customers

No means to track key performance indicators such as on time delivery or safe delivery -> resulting in customer service issues for not being able measure service level agreements

Solution

Shipx online TMS, which connects all branches on a single platform, provide real time visibility to status of shipment to customers (consignors or consignee)

Definition of all freight contracts and accurate computation of freight charges based on lane, shipment size (weight, volumetric weight) and other such criteria

Keep track of all direct expenses such as loading, unloading, vehicle hire charges

Complete report of shipments for on time delivery, safe delivery etc




3rd Party Logistics Company


Case study

Challenges

No visibility and control of operations across all branches for secondary transportation

  • Resulting in delay in delivery to customer
  • Resulting in delay in invoicing customers

No systematic way of identifying consolidation opportunities resulting in increased cost of transportation

Process of payment to transporters was very adhoc and manual resulting in wrong payments to transporters

Solution

Shipx online TMS, which connects all branches on a single platform, provide real time visibility to status of shipment to customers (consignors or consignee), pro active notification to customers on dispatch and delivery

Definition of all freight contracts and accurate computation of freight charges based on lane, shipment size (weight, volumetric weight) and other such criteria

Automatic consolidation of shipments based on route/lane resulting in savings in transportation. Consolidation based on static or dynamic routes.

Keep track of all direct expenses such as loading, unloading, vehicle hire charges

Complete report of shipments for on time delivery, safe delivery etc




Manufacturer


Case study

Challenges

No visibility and control of logistics for entire inbound shipments from various suppliers to the plant

  • Resulting in delay in getting products to the plant
  • Resulting in increased transportation cost due to less or no consolidation

No systematic way of exchanging documents with 3PL  resulting in delay of shipments

No systematic way of shopping or procuring from multiple transporters for line haul -> resulting in increased transportation cost

Solution

Shipx online TMS, which connects all 3PLS (service providers for manufacturer) and transporters on a single platform, provide real time visibility to status of shipment to customers (consignors or consignee)

Electronic exchange of documents between manufacturer and 3PL resulting in immediate pick of consignments from shipper, without any delay

Visibility to consolidation opportunities and consolidation of shipment for line haul

Spot procurement from multiple transporters for line haul, compare rates and then choose appropriate transporter.




3rd Party Logistics Company


Case study

Challenges

No visibility to inventory in warehouses

  • Resulting in delay in getting products to the customers
  • Resulting in customer service issues

No visibility to consolidation opportunities - resulting in increased freight cost

Corporate has no visibility to operations at each of warehouses

Manual preparation of invoice to customer which is error prone

Solution

Shipx integrated TMS and WMS, which connects all warehouses of 3PL, their customers and transporters on a single platform, provide real time visibility to inventory and status of shipment to customers

Visibility to consolidation opportunities and consolidation of shipment based on various routes

Automatic generation of invoice to customer based on freight, loading/unloading charges, storage and other charges



Case Studies


3rd Party Logistics Company : Procurement


Case study

Challenges

  • No visibility to procurement process
  • resulting in higher freight cost
  • Resulting in no ability to distinguish good service providers vs inefficient service providers
  • No visibility to consolidation opportunities -> resulting in increased freight cost
  • Corporate has no visibility to operations at each of warehouses
  • Inconsistency in procurement process at each branch
  • resulting in inefficient procurement
  • No accountability

Solution

Shipx integrated TMS, connected all branches of 3PL, centralized procurement team, their customers and transporters on a single platform, provide real time visibility to status of shipment to customers

Real time information exchange resulted in inordinate delay in procurement and transparency in procurement process

Ability to define transporters by lane and type of vehicles they offer resulted in sending procurement request to more number of qualified transporters, resulting in freight savings

Visibility to consolidation opportunities and consolidation of shipment based on various routes

Solution

Centralized procurement team will empanel transporters based on service quality, lanes and type of vehicles

Procurement process is managed centrally and for each load/request, transporter is selected

Subsequent to selection of transporter, operations is carried out in each branch for

Follow up with transporter for vehicle placement

Vehicle placement, dispatch and delivery operations

Solution

In shipx Self Billing process,

  • freight contract with transporter is defined on system
  • In spot procurement, procurement price is known
  • consignment details are recorded on system (as and when they are dispatched or delivered)

For every consignment delivered, shipx would automatically generate self billing invoice based on consignment details and freight contract or procurement price.

This solution addressed problem of manual verification of freight invoice for factors such as

  • Whether rates applied correct as per contract or quote
  • Whether the movement has physically taken place
  • Is the distance as per actuals ?
  • Is weight specified in invoice as per actual weight moved ?
  • Is invoice duplicate ? meaning same load being billed multiple times ?
  • Is detention charge valid ? Is rate as per contract ? Was there truly a detention at destination ?