Case Studies

Parcel Carrier in NE India

Key Issues

  • No Visibility and Operational Control at Branches.
  • No systemic customer Contract Definition.
  • No tracking of KPIs.

Associated Consequences

  • Delay in Delivery and Invoicing.
  • Errors and conflicts in Customer invoicing.
  • Customer Service issues, as Service Levels are not measured well.

Parcel Carrier Problem
Parcel Carrier Solution

Key Capabilities enabled

  • All Branches on a single platform.
  • All Freight Contracts- based on lane, shipment size etc. on platform.
  • Record all operational expenses – loading/unloading charges, vehicle hire charges etc.

Associated Benefits

  • Real Time Visibility to shipment status to Consignors and Consignees.
  • Automatic accurate invoicing based on Contracts and transactions.
  • Accurate reports for internal consumption and external reporting.

3rd Party Logistics Problem
3rd Party Logistics solution

Key Capabilities enabled

  • All Branches on a single platform.
  • All Freight Contracts- based on lane, shipment size etc. on platform.
  • Automatic consolidation of shipments based on route/lanes (static or dynamic).
  • Track all expenses in Operations.

Associated Benefits

  • Real Time Visibility to shipment status to Consignors and Consignees. Pro-active notification to both on dispatch and delivery.
  • Automatic accurate invoicing based on Contracts and transactions.
  • Savings in Transportation costs.
  • Improve Reporting Dashboards and Report quality.

Pan India 3PL

Key Issues

  • No Visibility and Operational Control at Branches for Secondary Transportation.
  • No systemic identification of Consolidation opportunities.
  • Payments to Transporters is ad-hoc and manual.

Associated Consequences

  • Delay in Delivery and Invoicing.
  • Increased/sub-optimal Transportation costs.
  • Issues and conflicts with Transporters on a regular basis.

Consignee Manufacturer

Key Issues

  • No Visibility and Operational Control for Inbound supplies.
  • No systemic document exchange with 3PLs.
  • No systemic way of independent freight procurement for line-hauls.

Associated Consequences

  • Delays in product receipt.
  • Delays in shipments and notifications from/to 3PLs.
  • Increased/sub-optimal Transportation costs due to no conoslidation.

CONSIGNEE MANUFACTURER Problem
CONSIGNEE MANUFACTURER Solution

Key Capabilities enabled

  • All 3PLs and Transporters on a single platform..
  • Electronic exchange of documents between Consignee and 3PL.
  • Automatic consolidation of shipments based on route/lanes (static or dynamic).
  • Spot procurement from line-haul operators for specific routes.

Associated Benefits

  • Real Time Visibility to shipment status to Consignors and Consignees. .
  • Pro-active notification to both on dispatch and delivery.
  • Immediate notification and timely pick-up of shipments from all Sourcing locations.
  • Savings in Transportation costs.
  • Improve Reporting Dashboards and Report quality.

Inventory and Shipments-Pan India 3PL Problem
Inventory and Shipments-Pan India 3PL Solution

Key Capabilities enabled

  • Integrated warehousing. All 3PL Warehouses on single platform.
  • Consignors and transporters can view relevant inventory.
  • Automatic consolidation of shipments based on route/lanes (static or dynamic).
  • Contract storage with Consignor is systemic.

Associated Benefits

  • Real Time Visibility to inventory and shipment status to Consignors and Consignees.
  • Pro-active notification to both on dispatch and delivery.
  • Automatic accurate invoicing based on Contracts and transactions.
  • Savings in Transportation costs.

Inventory & Shipments-Pan 3PL

Key Issues

  • No Visibility to Inventory in 3PL warehouses.
  • No systemic identification of Consolidation opportunities.
  • No oversight of Warehouse Operations to Corporate.
  • Manual invoicing to Consignor by 3PL.

Associated Consequences

  • Delay in Delivery to distributors.
  • Increased/sub-optimal Transportation costs.
  • Significant customer service issues due to sub-optimal operations at Warehouses.
  • Inaccurate billing to Consignor.

Procurement-Pan India 3PL

Key Issues

  • No systemic Visibility to Freight Procurement.
  • No systemic identification of Consolidation opportunities.
  • No oversight of Warehouse Operations to Corporate.

Associated Consequences

  • Higher Freight cost due to ad-hoc procurement..
  • Cannot distinguish good versus bad Transporters.
  • Significant customer service issues due to sub-optimal operations at Warehouses.

Procurement-Pan India 3PL Problem
Procurement-Pan India 3PL Solution

Key Capabilities enabled

  • All branches, Procurement, Consignors and Transporters on a single platform.
  • Transporters and vehicle types defined by lane.
  • Vehicle procurement, operations on systems.
  • Freight contract with Transporter on system.

Associated Benefits

  • Real Time Visibility to shipment status to Consignors and Consignees.
  • Pro-active notification to both on dispatch and delivery.
  • Systemic procurement request routing and load tendering.
  • Rating of transportation service providers by 3PL.
  • Auto invoice generation for transport procurement.