Parcel Carrier in Multiple States of India
Key Issues
- No Visibility and Operational Control at Branches.
- No systemic customer Contract Definition.
- No tracking of KPIs.
Associated Consequences
- Delay in Delivery and Invoicing.
- Errors and conflicts in Customer invoicing.
- Customer Service issues, as Service Levels are not measured well.
Key Capabilities enabled
- All Branches on a single platform.
- All Freight Contracts- based on lane, shipment size etc. on platform.
- Record all operational expenses – loading/unloading charges, vehicle hire charges etc.
Associated Benefits
- Real Time Visibility to shipment status to Consignors and Consignees.
- Automatic accurate invoicing based on Contracts and transactions.
- Accurate reports for internal consumption and external reporting.
Key Capabilities enabled
- All Branches on a single platform.
- All Freight Contracts- based on lane, shipment size etc. on platform.
- Automatic consolidation of shipments based on route/lanes (static or dynamic).
- Track all expenses in Operations.
Associated Benefits
- Real Time Visibility to shipment status to Consignors and Consignees. Pro-active notification to both on dispatch and delivery.
- Automatic accurate invoicing based on Contracts and transactions.
- Savings in Transportation costs.
- Improve Reporting Dashboards and Report quality.
Pan Country 3PL
Key Issues
- No Visibility and Operational Control at Branches for Secondary Transportation.
- No systemic identification of Consolidation opportunities.
- Payments to Transporters is ad-hoc and manual.
Associated Consequences
- Delay in Delivery and Invoicing.
- Increased/sub-optimal Transportation costs.
- Issues and conflicts with Transporters on a regular basis.
Consignee Manufacturer
Key Issues
- No Visibility and Operational Control for Inbound supplies.
- No systemic document exchange with 3PLs.
- No systemic way of independent freight procurement for line-hauls.
Associated Consequences
- Delays in product receipt.
- Delays in shipments and notifications from/to 3PLs.
- Increased/sub-optimal Transportation costs due to no conoslidation.
Key Capabilities enabled
- All 3PLs and Transporters on a single platform..
- Electronic exchange of documents between Consignee and 3PL.
- Automatic consolidation of shipments based on route/lanes (static or dynamic).
- Spot procurement from line-haul operators for specific routes.
Associated Benefits
- Real Time Visibility to shipment status to Consignors and Consignees. .
- Pro-active notification to both on dispatch and delivery.
- Immediate notification and timely pick-up of shipments from all Sourcing locations.
- Savings in Transportation costs.
- Improve Reporting Dashboards and Report quality.
Key Capabilities enabled
- Integrated warehousing. All 3PL Warehouses on single platform.
- Consignors and transporters can view relevant inventory.
- Automatic consolidation of shipments based on route/lanes (static or dynamic).
- Contract storage with Consignor is systemic.
Associated Benefits
- Real Time Visibility to inventory and shipment status to Consignors and Consignees.
- Pro-active notification to both on dispatch and delivery.
- Automatic accurate invoicing based on Contracts and transactions.
- Savings in Transportation costs.
Inventory & Shipments-Pan 3PL
Key Issues
- No Visibility to Inventory in 3PL warehouses.
- No systemic identification of Consolidation opportunities.
- No oversight of Warehouse Operations to Corporate.
- Manual invoicing to Consignor by 3PL.
Associated Consequences
- Delay in Delivery to distributors.
- Increased/sub-optimal Transportation costs.
- Significant customer service issues due to sub-optimal operations at Warehouses.
- Inaccurate billing to Consignor.
Procurement-Pan Country 3PL
Key Issues
- No systemic Visibility to Freight Procurement.
- No systemic identification of Consolidation opportunities.
- No oversight of Warehouse Operations to Corporate.
Associated Consequences
- Higher Freight cost due to ad-hoc procurement..
- Cannot distinguish good versus bad Transporters.
- Significant customer service issues due to sub-optimal operations at Warehouses.
Key Capabilities enabled
- All branches, Procurement, Consignors and Transporters on a single platform.
- Transporters and vehicle types defined by lane.
- Vehicle procurement, operations on systems.
- Freight contract with Transporter on system.
Associated Benefits
- Real Time Visibility to shipment status to Consignors and Consignees.
- Pro-active notification to both on dispatch and delivery.
- Systemic procurement request routing and load tendering.
- Rating of transportation service providers by 3PL.
- Auto invoice generation for transport procurement.
